Privacy policy

Rosewell House LLP (Partnership Number: OC439068) specialises in working with individuals and teams to be their personal best.

Rosewell House LLP partners with our clients to: coach individuals and teams; facilitate leadership development programmes; consult on organisational improvements; and add business value as non-executives and advisors.

Our aim is to ensure that data of a personal nature is only used for the purposes set out in this policy.

If you have any queries relating to data protection, please contact us on: privacy@rosewellhouse.com

The type of personal information we collect

Personal data includes information relating to natural persons who:

  • can be identified or who are identifiable, directly from the information in question; or
  • who can be indirectly identified from that information in combination with other information.

During our client activities we collect and process the following information:

  • Personal identifies, contacts and characteristics (for example name and contact details)
  • Employment or role details in which we have a legitimate interest
  • Sensitive personal data (for example diversity related information, psychometric profiles, family or health information) where this is relevant to our relationship with you (for example if relevant in a coaching relationship)

We only collect sensitive personal data from you, and further process this data, where you have given your explicit consent. If you are receiving coaching from us, we will also process any additional information that you choose to provide to us during the coaching sessions.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you. This is information you provide during the coaching, development or consulting process.

We also receive personal information indirectly, from the following sources in the following scenarios:

  • From a third party acting on our behalf (eg. psychometric profiling supplier)
  • Through publicly available sources (eg. LinkedIn)
  • By reference or word of mouth.

In the course of our coaching, development or consulting relationship, we may note and process some personal information about you.  The purpose of these notes is to help us accurately recall previous conversations and support you as fully as possible. We use the information that you have given us in order to understand more about you and to assist you with understanding your skills and areas for improvement or future opportunities and options.

Where Rosewell House is contracted to provide coaching or development activities for you, we may share information with the client organisation that contracts Rosewell House LLP for those services.

In a coaching relationship, we will not share confidential information shared by you as part of the coaching process.

In addition, specific suppliers of psychological profiles may be in receipt of your personal data as part of the engagement for which Rosewell House has been contracted.  These organisations are subject to the terms of Rosewell House data controller – data processor agreements as required by regulation and your specific consent will be sought by them at the point of your involvement with them for the purposes of such profiling.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting privacy@rosewellhouse.com.
  • We have a contractual obligation.
  • We have a legal obligation.
  • We have a legitimate interest.

How we store your personal information

Your information is securely stored and will be kept for up to 7 years before being deleted.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@rosewellhouse.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us atprivacy@rosewellhouse.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

ICO website: https://www.ico.org.uk